Business Details
50+ Years
experience
Emergency
services
Chartered Insurance Brokers Since 1911
Established in 1911, W B Baxter has built a century-long reputation as a trusted provider of insurance and financial services. As Chartered Insurance Brokers, we combine traditional values with modern expertise to deliver tailored solutions for both corporate and private clients. Our team of qualified professionals prioritises transparency, integrity, and client relationships, ensuring comprehensive coverage for emerging risks while maintaining a personal service approach.With 93% annual client retention and membership in WTW Networks, we leverage global insurer partnerships to secure competitive rates and exclusive policy enhancements. Our directors collectively hold over 110 years of industry experience, supported by staff undertaking continuous professional development to maintain the highest advisory standards.
Services
Corporate Insurance
Private Clients Insurance
Private Medical Insurance
Financial Services
Claims Handling
Risk Management
Wealth Planning
Life Insurance
Pensions Advice
Inheritance Tax Planning
Details
- Year established: 1911
Highlights and features
- We have over 100 years of experience in insurance brokering since 1911
- Our team includes Chartered Insurance Brokers with professional qualifications
- We maintain 93% annual client retention through personalised service
- We offer access to exclusive insurer partnerships via WTW Networks membership
- Our directors collectively hold over 110 years of industry experience
Associations and certifications
- Chartered Insurance Institute
What people say
Unparalleled professional advice
Excellent personal service
Professionalism and personal attention
Exceptional service levels
Fantastic to deal with same person
Services
Corporate Insurance
We provide comprehensive risk management solutions tailored to business needs. Our corporate insurance services protect against property damage, liability claims, and operational disruptions. With access to specialist insurers through WTW Networks, we secure competitive rates and exclusive policy enhancements for commercial clients.
Private Clients Insurance
Our personal insurance solutions offer tailored coverage for private clients. From home insurance to high-net-worth policies, we ensure comprehensive protection aligned with individual circumstances. The same team member manages each client's portfolio year after year for consistent service delivery.
Private Medical Insurance
We arrange private medical insurance plans that provide faster access to specialist treatment. Our advisors help clients select appropriate coverage levels and hospital networks. We maintain relationships with leading healthcare providers to secure competitive premiums for private medical insurance policies.
Financial Services
Our independent financial advisers offer impartial guidance on pensions, investments, and inheritance tax planning. We provide tailored solutions for retirement planning, life insurance, and income protection. As Unbiased Trusted Professionals, we prioritise clients' long-term financial security through comprehensive wealth management strategies.
Claims Handling
We support clients through the claims process with insurer liaison and documentation guidance. Our team ensures timely submission of required information and advocates for fair settlements. We maintain a 24-hour emergency helpline for urgent claims outside regular business hours.
People
Howard Lee
Managing Director
As Managing Director and Fellow of the Chartered Insurance Institute, Howard Lee leads W B Baxter with over 30 years' industry experience. He maintains the company's founding principles while driving modernisation initiatives.
David Stingemore
Chartered Insurance Broker
David Stingemore, an Associate of the Chartered Insurance Institute, specialises in corporate insurance solutions. With 25+ years at W B Baxter, he develops strategic risk management approaches for business clients.
Stephen Saunders
Director
Stephen Saunders brings extensive insurance expertise to his director role. He focuses on maintaining client relationships and ensuring service quality standards across the company's private client division.
Phil Boyle
Chartered Insurance Broker
Phil Boyle, a Chartered Insurance Broker, manages corporate client accounts with particular expertise in commercial property and liability insurance. He contributes to the company's professional development programmes.
Ben Lee
Associate Director
Ben Lee serves as Associate Director for Private Clients, combining traditional service values with digital innovation. He specialises in personal insurance portfolios and intergenerational wealth planning.
Questions
What insurance services do you offer?
We provide corporate insurance, private clients insurance, private medical insurance, and financial services including pensions and inheritance tax planning.
Are you a Chartered Insurance Broker?
Yes, we received Chartered status from the Chartered Insurance Institute in 2014, demonstrating our professional standards and staff development commitment.
Which areas do you cover?
While based in Epping, we serve clients across London, the Home Counties, and nationwide through our insurer partnerships.
How do you handle insurance claims?
We guide clients through claims submission, liaise with insurers, and offer a 24-hour emergency helpline for urgent matters outside regular business hours.
What financial services do you provide?
Our independent financial advisers offer life insurance, pensions advice, inheritance tax planning, and investment strategies tailored to individual circumstances.
How experienced is your team?
Our directors have over 110 combined years' experience, with 70% of broking staff holding professional qualifications through examination.
Reviews (6)
Rebecca
Jun 02, 2020
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Have recently used Imran Bhatti at Baxters and he was absolutely wonderful - took the pain out of everything. I would highly recommend if you want someone to advise you and make the whole house buying process as easy as possible. Thank you Imran!
Patricia Irwin-Brown
May 21, 2020
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Imran Bhatti recently helped me with my residential and investment remortgage. I have used many mortgage brokers throughout my life but was referred to Imran. He is now my broker for life, he is knowledgeable and most of all patient. He explains everything simply and throughly so I understood every step. He takes away all of the headache, he chases the lenders for you which is so invaluable when you are busy. His knowledge of the mortgage market is outstanding and he gives you amazing advice. If you use Imran you are in safe hands and won't need to worry ever again.
Masuma Aktar
Feb 09, 2020
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Dealt with Imran Bhatti at W.B.Baxters and he made the whole process so much easier. He was so so so patient with us even with all the obstructions we encountered. I can't recommend Imran highly enough as he went above and beyond for us. You're in the safest hands here without a doubt! He got the job done and he's definitely THE MAN!
Soyoda Begum
Nov 27, 2019
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I would definitely recommend W B Baxter's. As a first time buyer, I and my husband were nervous and did not know what to expect. Our mortgage advisor, Imran Bhatti was so welcoming, easy to talk to and understanding. He made us feel at ease, enabling us to talk to him like he was family. He answered all of our questions. He explained the process and all our options in depth. He was quick in completing our mortgage application and getting us an amazing mortgage offer. We were amazed with how quick and easy it was. Highly recommend Imran and his company. Thanks Imran. From the Zaman Family
Rahima Kadir
Nov 26, 2019
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I approached Imran following a recommendation and since the very first meeting, the service was excellent, professional and efficient. I was able to get in touch with Imran who was particularly attentive to my queries and ready to help at all times. I would highly recommend Baxters because they have individuals like Imran that not only provide a great service but who go above and beyond.
Rebecca Pigott
May 20, 2019
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Excellent from start to finish, my mortgage advisor Imran was different class, very knowledgable and contactable at any time. Would highly recommend to friends and family.
