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Balens Family run Insurance Brokers for Health, Well-Being, Fitness and Beauty Professionals and Organisations. Originally designed to match and in some cases exceed the usual sorts of cover available in the early 1990s, we have evolved and improved since then to maintain our industry leading position in terms of quality of cover, service, advice and value.

Specialist design for specialist practitioners and the claims service, care and support we give our clients is second to none. A core part of our business is the ability to develop highly customised affinity group schemes (even at short notice), with a range of back up services to support and help enhance membership of your organisation.
Services
If you are already insured as a Health, Wellbeing, Fitness or Beauty Professional through Balens on one of our Malpractice schemes for your professional liability with Zurich Insurance plc, you are already automatically covered for temporary trips working abroad (Excluding the USA and Canada - although this can be considered on referral). Please contact us if you wish to check your situation.
As an individual practitioner or business owner, you could be held legally liable for loss or damage to other people's property, injury, harm or financial loss alleged to have been caused to your clients, patients or other parties. As such you may require a Professional Liability insurance policy. Balens have devised a specialist insurance package that includes Professional Liability and Malpractice with a Legal Protection policy. Our bespoke policy wordings are, in our opinion, one of the widest available on the market.
You can rest assured with Balens, we bring over 25 years of experience of dealing with Complementary and Alternative Medicine (CAM) practitioners. David Balen our Chairman and himself a therapist for many years, pioneered quality wording for this sector in the early 90's, and we have been specialist ever since.
You can rest assured at Balens, we bring over 25 years of experience in dealing with Health and Well-Being Professionals. David Balen our Chairman and himself a therapist for many years, pioneered quality wording for this sector in the early 90's, and we have been specialist ever since. As an individual practitioner or business owner, you can be held legally liable for loss or damage to other people's property, plus injury, harm or financial loss alleged to have been caused to your clients, patients or other parties.
Reviews (10)
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Andy Worthington
Jun 17, 2022
Good pub & reasonable prices. Just a couple of minutes walk to Leeds train station.
Marcus John Abraham
May 16, 2022
I have been registered with Balens for many years for my Holistic Well-being business. Great service
Amanda Chalice Butler
May 16, 2022
Very helpful and efficient. My therapist insurance was sorted within the hour.
Ema Gregory-Scott
Apr 13, 2022
Taking so long to renew on this occasion, ussuly good, and easy. But questioning things they have previously insured
J. L.
Apr 08, 2022
Thank you to Lauren for helping me with my query. It's good to know there are proficient staff members when you need to contact them.
Shaun Scott
Jan 11, 2022
Simple and straight forward. The phone service is really good though, so if anything goes wrong phone them, they seemed so nice and helpful.
David Haynes
Jan 08, 2022
Their telephone system is appalling and they have yet to acknowledge my email. Avoid!
The Celtic Healing Spirit Therapies
May 25, 2021
Great service from Balens, they returned my call and gave me helpful advice. A very professional and friendly supportive service received.
Amerdeep S.
Apr 01, 2021
I was recommended Balens by a number of therapists who use them happily. I have to say its early days yet. All of their correspondence is professional I just wish the response was quicker. Waiting 3 to 5 days for a response each time is long. The number doesn't always work. I appreciate people keep saying Ok well it's because of covid but come on, none of us are furloughed now.

We are either at home or in the office working. So please companies stop using this excuse, put your phone lines back up and answer your emails quicker. Apart from that sticking with them because they are reputable and recommended by others.
Isabelle Schreuder
Dec 18, 2020
Loved their super rapid service, I applied for insurance as a health coach on Monday and by Thursday I had the full certificate in my inbox. Very reasonable fees, especially for individuals like me, and great service from all employees I spoke to